Novanusantara was another company that was left in the lurch after the Microsoft stop security updates for Windows NT. This 100 people strong organisation relied heavily on the print as well as file sharing facility provided by the Windows NT server. They came to Spiknet Solutions in an attempt to try to fully understand the options they had. Not having an in-house IT staff they wanted a solutions that they could deploy that was reliable and backed up with good support.

At the same time, a study into their needs as an organisation indicated that there was a high possibility that they might need to increase the amount of clients accessing the server in the short to mid term.

Looking at the Windows upgrade path Novanusantara realised several issues:

The solution lied in Spiknet solutions deployment and training services coupled with Novells award winning Suse Enterpise Linux 9. With no per client access licence fees as well as enterprise-level print and file sharing facilities, it was a perfect fit. Spiknet Solutions provided the know how in terms of moving their existing Windows NT as well as deploying the server in place. As for maintenance issues, an existing in-house administration staff was trained by Spiknet Solutions to carry out basic maintenance work such as maintaining the users and shares. Second level support through a on site maintenance contract from Spiknet Solutions. By doing this not only was the total cost of ownership of the deployment reduced but 80% of IT related issues at Novanusantara was handled more efficiently because it was attended to immediately by the in house administration personnel.

Spiknet Solutions provided the know how in tems of an IT infrastructure study, migration services, deployment service , training as well as second level on-site support.

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