Wide Scope of Services
- Server Management Services (Linux, Novell, Microsoft, Unix
platforms)
- Desktop Computer Management Services
- Network Implementation and Security Services
- Data Center Outsourcing Services
- Managed Storage Services (Local and Remote Backup,
Disaster Recovery and Business Continuity Process)
Task Tracking Process
Spikenet Solutions IT Managed Services customers enjoy an unparalleled ability to stay up-to-date on the status of their IT matters, via systematic IT Maintenance Reports provided on-line after every IT Service provided to our customers. IT Audits on our customer systems are performed periodically to ensure our customers can make decisive IT decisions as they need.
Strategic Partnerships
-Novell
-Jardine One Solutions
-Ingrammicro Malaysia
-Pamos Laserjet
Key Performance Indicators
Currently, we have an average of 2 hours on-site response time and 2.5 hours problem resolution time.
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